Awful place - we collected my collie a day early and her paws were stained yellow and she stank of urine. I had to wash her twice to get rid of the smell. In the kennels they nicknamed her 'Stinkerbell' because they had neglected her so badly. They charged me £3.50 extra per day to brush her and she was matted when I picked her up. (no kennel has ever charged me since). Same with her treats - they were unopened. They toys I sent had to be thrown away, again stained and soaked in urine. I was shocked. It was my first experience of kennels. Pleased to say no others have been like this.